Terrific.ie Privacy & Cookies

Last Updated 11 September 2020

Introduction

Your privacy is important to us. This privacy policy has been created to explain how and why we collect and use information about our users, and how we manage your privacy protection. We recommend that you read this statement in full, so that you understand how we will use your personal data.

What personal data do we collect?

Terrific.ie collects personal data to operate our business and to provide you with the product and services that we offer. You provide some of this data to us directly, for example when you open an account with us, contact an advertiser on the site, or send a query to our support team. Other data is collected when you interact with our products, by using cookies and other technologies.

When using our site, you have choices about what data we collect, and when you are asked to provide personal data you may decline. If you decline to provide data that is necessary to provide you with a particular product or feature, you may not be able to use this product or feature.

We collect personal data in the following ways:

1. Through information you provide to us.

When you register with us as a user, you provide us with some personal data such as your name and email address, which we will store in order to create your account. We will also store information relating to any further use of our service, when you contact another user of the site through our platform, the contents of the emails you send to them and any other information that you may upload to the Sites. Finally, we may also collect information from any correspondence that you have with us.

2. Through your use of our services.

When you use our services, we collect information about what types of services you use and how you use them. For example, which parts of our websites you visit, and what advertisements you view. The information that we collect while you use our services can be grouped into the following categories:

Information about your device and internet connection

Using technical logs and other tools, we register information about the device you use, such as the device manufacturer, operating systems and browser version. We also collect information about the connection to our services, such as IP address, network ID, cookies and unique ID files. This information can help us to adapt the way content is displayed to you, based on your device and user profile.

Information about how our services are used

We also register information about how you use our services. For example, which pages of the site you visit, the searches that you have performed, the times and dates that you visited our site, how long a page is displayed on your screen, how you navigate around the page, which websites you have visited before visiting our site, what functions you have carried out on a page, and if you have completed a transaction.

Cookies and other locally stored content

When you use our services, cookies and other data are stored locally on your device. These cookies provide us with information that we can then read. You can find more information about cookies, how and why we use them, and how to manage them in our cookie policy.

Information about user location

We register your geographical location based on your IP address and mobile network code.

Messages

We collect information about when you send or receive messages from other users of our site.

3. Through other sources.

We receive information from third parties where you use their services to log into our site, for example, if you log in using Facebook or Twitter.

Legal Basis for Processing

We process your Personal Data in order to ensure the necessary performance of your contract with us. In certain circumstances, we may also process your Personal Data for the purposes of our legitimate interests, such as to inform you of changes to our services, to provide you with information about other services we offer, or in order to comply with any legal obligations to which we are subject.

We may also rely upon your consent as a relevant legal basis for processing your Personal Data. In the event you wish to withdraw your consent to the collection and processing of your Personal Data in this manner, please contact us.

How We Use Your Personal Data

We use the data that we collect to provide you with the products and services that we offer. This allows us to improve the products that we offer you and to personalise your experience on our site. We may also use the data to communicate with you, to inform you about your account and to provide you with security updates. Where you have consented for us to do so, we may also use your data to contact you in relation to updates about our own products, products provided by third parties, and to help to show you more relevant adverts on the site.

Your data will be used by us to authenticate your account and to enable you to interact with other users of our site.

Contacting advertisers

When you contact an advertiser though our site, we will use the personal data that you have provided as part of this contact to connect you to the advertiser. The advertiser will receive a copy of any data that you have entered as part of your message to them.

Communications

We will contact you via email and messages posted on our website or apps. These messages will communicate about service related issues and security updates. Where you have consented for us to do so, we will also contact you with promotional marketing materials from us and from our partners. You can update your marketing preferences at any time within your account. Please note that it will not be possible to opt out of receiving service messages from us. This includes messages relating to security and legal notices.

Advertising

Banner advertising on our site is targeted to visitors of the site through a variety of ad networks and exchanges. We also use this data to measure the performance of these adverts. We use the data that you provide to us, through your cookie preferences, either separately or combined to achieve this.

Research and Developing Our Services

We use data that we collect through your use of our site and through public feedback, to conduct research and develop our services based on our findings. This allows us to provide you with a better experience when using our site.

Customer Support

We use the data that you provide to us, including your communications, to investigate and respond to service issues and complaints.

Insights

We use your data to generate statistics about our site that do not identify you. These statistics provide us with information about how our site is used, the number of ad impressions served or clicked on, and the demographic distribution of visitors to our site.

Security Monitoring and Investigations

We will use your data when necessary to investigate and identify possible fraudulent behaviour on the site and possible attempts to harm other members or visitors to the site. We will also use your data to investigate violations of our Terms of Use or this Privacy Policy.

How we Share Your Information

We retain access to all personal information that we have collected from you. If you have consented on signup or on the appropriate email form, we may provide any of the information we collect to carefully screened third parties to contact you regarding products or services that we think may be of interest to you. If Terrific.ie enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

Our Services

Our service allows you to engage with other members of our site. If you send a message to another member of our site, your message will be shared with that site member. If you comment on an advert, or leave feedback on the account of another person, these will be publicly visible on our site.

Service Providers

We engage other service providers to help us to provide our service to you. For example, to process payments, site maintenance and fraud detection. These service providers will have access to your information as much as is reasonably necessary for them to perform these tasks on our behalf. They are obligated not to disclose or use your data for any other purpose.

Legal Disclosures

When required to by law, we may disclose information about you. This may be as the result of a subpoena or other legal process. Your personal information will also be shared if we believe that the disclosure is necessary to

  1. Be used by government enforcement agencies investigate, prevent or take action against any suspected or actual illegal activities.
  2. To enforce the agreements that we have with you.
  3. To investigate and defend Terrific.ie against any allegations made by third parties.
  4. To protect the integrity and security of our services.
  5. To exercise the rights and safety of Terrific.ie, our employees and other users of our service.

Change of Ownership

If Terrific.ie enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners in preparation for, or as a result of, any of these events. Any other entity which buys Terrific.ie or any part of our business, will have the right to continue to use your data in the way described by this privacy policy, unless you consent otherwise.

Your Rights and Choices

The General Data Protection Regulations offer you a number of rights in relation to your data. This includes the right to access a copy of your data, a right to receive a copy of your data that can be transferred to another organisation, a right to data deletion, a right to withdraw your consent to data processing, a right to restrict the processing of your data, and information on any automated decision making processes.

Data Retention

The amount of time that we retain data for, depends on the type of data being retained, and how that is used. In some cases, there will be a legal requirement for us to hold data for a specified amount of time. In other cases, we will not retain the data for any longer than necessary for the purpose that it was collected and processed.

When you register an account with us, we will retain the personal information that you provide to us for as long as you hold this account. Once an account has been closed, we will continue to retain this personal data for a period of seven years. This timeframe is in line with the Irish statutory limitation periods. If you don't actively close your account with us, it will automatically become inactive after 3 months of you not accessing it. After this, the personal data you have provided us will be retained for seven years. All other data provided, which is not personally identifiable, will be retained for possible future use, including details outlined in the Terms & Conditions.

If you have provided data to us without registering an account, this data will be retained for 7 years after your last date of activity with us.

Right to Access Your Personal Data

Non- registered and registered users of the Sites can request we provide them with a copy of the personally identifiable information we hold by using our data request feature.

Right to Control Your Personal Data

Registered users of our site can update their information by using our data request feature or contacting our Customer Support Team directly. You can also edit and make changes to the personal information by logging into your account and editing it directly from there. You can change your marketing and contact preferences at any time in your account dashboard by opting out of receiving these communications. You may ask us to make any necessary changes to ensure that such information is accurate and kept up-to-date.

Right to Data Deletion

Non- registered and registered users of our sites can request we delete any personally identifiable information we hold by using our data request feature. In some instances we may be unable to delete your data if we are required to retain it to comply with our legal obligations (including requests from law enforcement agencies).

Right to Data Portability

Registered users of our site have the right to data portability. This means that you can request that a copy of your data is made available in a structured, commonly used and machine readable form that can be transferred to you or to another organisation. You may request a portable copy of your data by using our data request feature.

Other Important Information

Special Category Personal Data

Terrific.ie does not collect any special categories of personal data. However, if you enter this information into any free text section of our site, such as the ad description, or on our forums, this information will be held and processed in the same manner as all other data that you have provided to us.

Security

The security of your data is important to us. We perform regular monitoring of our systems to identify possible vulnerabilities and attacks. However, we cannot warrant the security of any information that you send to us. No guarantee is given that the data will not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

Direct marketing

We will only send you marketing information where you have opted in to receive these communications. You can change your marketing preferences at any time, by logging into your account and changing this on your account dashboard. You can also opt out of receiving marketing at any time using the unsubscribe link that can be found at the end of each email that we send.

Changes to this Statement

This statement will be updated when necessary to reflect changes that we make to our products. When this statement is updated, the "last updated" date will be revised at the top of this statement. We encourage you to review our Privacy Policy regularly so that you can stay informed about our use of your data.

Contact information

If you have any questions in relation to this Policy, please contact our Data Privacy Officer at dpo@terrific.ie

If contacting us does not resolve your complaint, you have the right to contact your local Data Protection Commissioner. In Ireland, they can be contacted via their website here.

Cookie Policy

What are cookies and how are they used?

A cookie is a small amount of data, which often includes a unique identifier, that is sent to your device's web browser from a website's computer and is stored on your device's hard drive. Each website can send its own cookies to your web browser. Your browser will have the option to prevent websites using cookies (your browser's help screen will tell you how to do this), but please note that this may reduce the functionality of our website and other websites. You can also change your targeted advertising cookie settings by visiting Google's Ad Personalisation and/or Your Online Choices.

Terrific.ie (the website) uses cookies to enable us to personalise your visits to our website, simplify the sign-in processes, remember your preferences, track the website's performance, deliver targeted advertising relevant to your interests and give you a better overall experience.

What types of cookies we use:

Essential Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.

You can set your browser to block or alert you about these cookies, but some parts of the site will then not work. These cookies do not store any personally identifiable information.

Functional Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. These cookies do not store any personally identifiable information.

Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. These cookies do not store any personally identifiable information.

You can find more information about the individual cookies we use and the purposes for which we use them below:

Our Cookies

  • _ga - Performance - This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners.
  • _gid - Performance - This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited.
  • __cfduid - Strictly Necessary - Cookie associated with sites using CloudFlare, used to speed up page load times. According to CloudFlare it is used to override any security restrictions based on the IP address the visitor is coming from. It does not contain any user identification information.
  • _gat_UA-129697119-1 - Targeting/Advertising - This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.

Targeting Cookies

These cookies may be set through our site by our advertising partners, e.g. DoubleClick by Google. They may be used to build a profile of your interests and show you relevant adverts on other sites.

If you do not allow these cookies, you will still see the same number of advertisements, however they may be less relevant to you. These cookies will be on by default but can managed directly by visiting Google's Ads Personalisation and/or Your Online Choices.

Third Party Cookies

These cookies are set by entities other than the owner of the website you're visiting.

Some Terrific.ie web pages may contain content from other sites (e.g. playable files from a video sharing website), which may set their own cookies. Also, if you share a link to a Terrific.ie page, the service you share it on (e.g. social networks) may set a cookie on your browser.

Terrific.ie has no control over third party cookies.

You can find more information about the third party cookies on Terrific.ie below:

Third Party Cookies

  • __Secure-3PSIDCC - Targeting/Advertising - These cookies are used to deliver ads more relevant to you and your interests.
  • __Secure-3PAPISID - Targeting/Advertising - These cookies are used to deliver ads more relevant to you and your interests.
  • __Secure-3PSID - Targeting/Advertising - These cookies are used to deliver ads more relevant to you and your interests.
  • 1P_JAR - Targeting/Advertising - This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.
  • ANID - Advertising - The "ANID" cookie is used for advertising served across the web and stored in google.com.
  • APISID - Targeting/Advertising - This DoubleClick cookie is generally set through the site by advertising partners, and used by them to build a profile of the website visitor's interests and show relevant ads on other sites. This cookie works by uniquely identifying your browser and device.
  • CONSENT - Google Cookie - Cookie This cookie is used to track consent to cookie use.
  • HSID - Targeting/Advertising - This cookie is set by DoubleClick (which is owned by Google) to build a profile of the website visitor's interests and show relevant ads on other sites.
  • NID - These cookies are used by Google to display personalized advertisements on Google sites, based on recent searches and previous interactions.
  • OGPC - Functionality - This cookie enables the functionality of Google Maps.
  • OTZ - Performance - is a cookie used by Google Analytics that provides an aggregate analysis of Website visitors.
  • PREF - Targeting/Advertising - This cookie, which may be set by Google or Doubleclick, may be used by advertising partners to build a profile of interests to show relevant ads on other sites. It works by uniquely identifying your browser and device.
  • SAPISID - Targeting/Advertising - This DoubleClick cookie is generally set through the site by advertising partners, and used by them to build a profile of the website visitor's interests and show relevant ads on other sites. This cookie works by uniquely identifying your browser and device.
  • SID - Strictly Necessary - This is a very common cookie name but where it is found as a session cookie it is likely to be used as for session state management.
  • SIDCC - Targeting/Advertising - This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.
  • SSID - Targeting/Advertising - This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.
  • LOGIN_INFO - Targeting/Advertising - Used by YouTube (Google) for storing user preferences and other unspecified purposes.
  • SEARCH_SAMESITE - Google Cookie - This cookie is used to prevent the browser from sending this cookie along with cross-site requests.
  • UULE - This cookie is used to collect information about how visitors use our Site. We use the information to compile reports and to help us improve the Site. The cookies collect information in an anonymous form, including the number of visitors to the Site, where visitors have come to the Site from and the pages they visited. If you do not allow these cookies we will not be able to include your visit in our statistics.
  • uvc - Targeting/Advertising - Tracks how often a user interacts with AddThis
  • VISITOR_INFO1_LIVE - Targeting/Advertising - This cookie is set by Youtube to keep track of user preferences for Youtube videos embedded in sites;it can also determine whether the website visitor is using the new or old version of the Youtube interface.
  • YSC - Performance - This cookie is set by YouTube to track views of embedded videos.

Your Choices

For more information on how to manage your cookie settings in respect of third party cookies please go to www.allaboutcookies.org. If you are primarily concerned about third party cookies generated by advertisers, you can turn these off by going to http://www.youronlinechoices.com

If, at any stage, we make amendments to our cookie policy, you will be notified and may be required to update your choices as a result.